Privacy Policy

Welcome to CivilPlan Consultants (the “Website”), located at https://www.civilplan.co.nz/ This Privacy Policy outlines the types of information we collect from our users, how we use that information, and the steps we take to protect your privacy when you visit and interact with our Website.

Please read this Privacy Policy carefully. By using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website.


Information We Collect

We collect information from our users in various ways, including:

  1. Personal Information: When you register on our Website, subscribe to our newsletters, submit a contact form, or participate in any other interactive features of the Website, we may collect personal information such as your name, email address, and other relevant contact details.
  2. Non-Personal Information: We also collect non-personal information about your use of the Website, including but not limited to your IP address, browser type, operating system, and the pages you visit.
  3. Cookies: We use cookies and other tracking technologies to collect information about your usage of the Website, enhance your experience, and deliver content that may be of interest to you.


How We Use Your Information

We use the information we collect from you for the following purposes:

  1. To provide and maintain the Website and its features, as well as to monitor and analyse usage patterns and trends.
  2. To communicate with you, including sending newsletters, responding to enquiries, and notifying you about updates or changes to the Website.
  3. To personalise your experience on the Website, including displaying content that may be of interest to you.
  4. To protect the security and integrity of the Website, as well as to detect, prevent, and investigate potential fraud or other illegal activities.
  5. To comply with legal obligations and enforce our Terms of Service.


Information Sharing and Disclosure

We value your privacy and will not sell, rent, or share your personal information with third parties without your consent, except in the following circumstances:

  1. Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as web hosting, analytics, and email delivery services.
  2. Legal Compliance: We may disclose your information if required by law, in response to a court order, or when we believe that disclosure is necessary to protect our rights, your safety, or the safety of others.
  3. Business Transfers: In the event of a merger, acquisition, reorganisation, or sale of assets, we may transfer your information to the acquiring party, subject to the terms of this Privacy Policy.


Security

We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. However, no method of data transmission or storage can be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the absolute security of any information you transmit to us or store on the Website.

Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Children’s Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to remove that information and terminate the child’s account.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.  We will notify you of any material changes to this Privacy Policy by posting the updated version on our Website. Your continued use of the Website after the effective date of any changes constitutes your acceptance of the amended Privacy Policy.

International Users

If you are accessing the Website from outside New Zealand, please be aware that your information may be transferred to, stored, and processed in New Zealand, where our servers and central database are located. By using the Website, you consent to the transfer, storage, and processing of your information in accordance with this Privacy Policy and applicable New Zealand laws.

Your Rights and Choices

You have certain rights and choices regarding your personal information:

  1. Access, Update, or Delete Your Information: You may access, update, or request the deletion of your personal information by contacting us https://www.civilplan.co.nz/contact/ We will respond to your request within a reasonable timeframe.
  2. Opt-Out of Marketing Communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us https://www.civilplan.co.nz/contact/
  3. Cookies and Tracking Technologies: You can manage your preferences related to cookies and other tracking technologies through your browser settings. Please note that disabling cookies may affect your experience on the Website and some features may not work as intended.


Contact Us

If you have any questions, concerns, or comments about this Privacy Policy or our privacy practices, please contact us https://www.civilplan.co.nz/contact/

By using the Website, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website.

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